The Business Centre · Blackthorn Business Park · Dundalk
042 941 0190
30a Arderys Ln, Banbridge
028 406 40581

Support+ for Dental Practices

Our specialist knowledge in the most popular dental IT systems means that you spend less time dealing with IT problems and more time looking after your patients.

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Dental Practices all across Ireland trust us as their IT Partner

Working with us includes more than just providing support for your physical machines and technical issues. We join with you to become your IT Partner, meaning you can focus on your practice while we care for, support and manage your complete IT infrastructure.

Why do Dental Practices choose us?

Instant support from a fully trained team

Get instant support from a dental IT support team. We’re just a phone call away, and with your dedicated support line number, you’re able to speak with a team member within seconds. No matter the issue, our team will investigate via remote support meaning all you have to do is report the problem and we’ll take it from here. Our team works with dental practices every day, so we are familiar with your way of working and the common problems that you may face. If you don’t have time to call us, you can submit a support ticket via our website and we will give you a call back to address the issue when it suits.

We liaise with leading dental software providers

Our specialist team work closely with your software providers, so we have extensive understanding of the systems you use every day. With experience of systems such as EXACT, R4, Sidexis, DBSWIN and more, we can support you during your day-to-day activities. If there any issues that require assistance from the software provider, we can contact them on your behalf to address the issues, leaving you free to focus on your business.

Protection from data breaches

By monitoring your server, and ensuring all your systems are kept up-to-date and have the latest security patches, we can provide you with maximum protection against data breaches and help keep hackers at bay. We'll work closely with you and your staff to help keep you up-to-date with potential pitfalls and common tactics used to steal your data, and how best to prepare and protect yourself.

modify or copy the materials;
use the materials for any commercial purpose;
transfer the materials to another person or materials;
attempt to decompile or reverse engineer any software;
remove any copyright or other proprietary notations;
transfer the materials to another person or “mirror” the materials.

Disaster Recovery and Business Continuity

Hope for the best, but plan for the worst! We’ll make sure your important data and systems are backed up in multiple locations via multiple methods. Firstly, we’ll provide a daily, off-site cloud backup service that automatically backs up your important data. Secondly, if you don’t currently have a physical backup plan, we’ll provide a multi-drive physical backup system that works on a rotating days setup ensuring one copy is always stored safely off-site. In the event of a disaster or serious loss of data, we can get you back up and running quickly giving you peace of mind regarding interruption to your business operations.

Pro-active monitoring and maintenance

Our team will monitor your server and important systems 24/7, 365 days a year meaning that we can detect and resolve potential problems before they reach the end users. We will also regularly assess your user workstations for age, speed and storage and provide upgrade recommendations so that you’re always operating at full capacity.

Futureproofing

As part of our Support+ package, we will carry out a full audit of your Practice’s IT infrastructure and provide a report for you so that you know exactly what the status of your devices and systems is. Each year, we’ll provide you with an annual report which will give you a snapshot of your current IT infrastructure, detail our support interactions with you over the previous year and recommendations for IT budgeting for the upcoming year.

... and many more benefits

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What are Practice Managers and Dentists saying?

Support for Dentists

"Our business used e2 Computer Solutions to install our new computer network system, both hardware and software (Exact Dental Software). I found them to be very competitively priced and there service was excellent. They installed the system with a minimum of fuss and fitted in around our busy schedule."

Pauline Casey
Abercorn Dental Care
Support for Dentists

E2 Computer Solutions has delivered a first-class service from day one and I have no hesitation in recommending their services to others. Feedback from those who have gone on to use E2 have one regret and that is that they didn't make the move sooner. Keep up the good work guys!”

David Wilson
Causeway Dental
Support for Dentists

“I started working with E2 7-8 years ago. Since then they have setup and maintained our computer system and back-ups. They never go for the most expensive solutions like previous providers recommended, but the most reliable. Their service is fantastic, and we haven’t had any more than an hours down time.

Peter McCarron
East Belfast Dental
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Frequently Asked Questions

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It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

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It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.